Privacy policy for secondary glazing enquiries, surveys, and website interactions.
We collect only the data needed to respond to your request, schedule surveys, and deliver our services. This policy explains how we handle personal information.
Information we collect
- Name, email, and service selection provided in the form.
- Notes you submit about your property or requirements.
- Basic analytics data used to understand site navigation.
How we use it
- To schedule surveys and respond to enquiries.
- To issue quotes and project documentation.
- To improve our service communications.
Your rights
You may request access, correction, or deletion of your data by writing to [email protected]. We retain information only as long as needed to manage our services and legal obligations.
We do not sell personal data. We only share it with suppliers involved in fabrication or installation, and only when required to deliver your project.
Contact us about data requestsData security
We use secure storage and restricted access for all survey information. Any third parties involved are required to follow confidentiality standards.
Retention
Survey data is kept for up to 24 months unless you request removal sooner.